用英语讲电话不再紧张!教你在各种情景下用英语接电话!

其实用英语接打电话也非常简单,都有一些固定的说辞。现在就赶快来看看,在各种情况下英语电话应该怎么打。

【接/ 打电话问候语】

Hello?

非正式用法,通常是接到熟识的人的来电,才用这个字。

A speaking

假设你的名字是Adele,接电话时绝对别说Hello, I’m Adele.而是 Hello, Adele speaking.
这个用法也可以说成 Hello, it’s Adele或It’s Adele calling或This is Adele Calling.
甚至当别人问说Is Adele there?你可以直接回答This is she.所以如果你是男性,要回答This is he。

Can I help you?

这一句就是我们电话开头常说的「有什么事吗?」的意思。

This is A speaking/ calling.

当你打电话给对方,自我介绍的时候,就可以这样说。

 

【指名要找某人】

这两个用法为非正式,打给较熟识的人才这样用。

Is B there?

B, please.

假设你要找的人是David,电话拨通后要说David, please.。

下面这两句则是正式用法,尤其第一句通常用在公事往来的通话中。

May/ Could/ Can I speak to B, please?

I’d like to speak to B, please.

【请稍等】

当你接听电话后,如果对方是要找别的人,可以用以下几句表示「请稍等」。
非正式用法,可用在与熟人的对话:

Just a second.

Hang on. I’ll get B.

正式用法:

Hold the line please.

Could you hold on, please?

Just a moment, please.

One moment, please.

以下两句都可接在上面的句子后,表示「帮你找看看 B 」。

I’ll get him/ her.

I’ll see if B is in.

【忙碌中】

当你接听电话后,对方要找的人「不方便接听」时,可以用以下这几句话表示。

B is not here right now.

B is busy/ occupied/ tied up now.

I’m afraid B can’t take this call at this time.

I’m afraid B isn’t available at this time.

I’m afraid B can’t come to the phone at this time.

 

【打错时】

碰到对方打错电话:

I’m afraid you’ve got the wrong number.

Sorry. I think you’ve dialed the wrong number.

你打错电话时则可以这样说:

Oh, I’m sorry. I have the wrong number.

I must have the wrong number.

I guess I have the wrong number.

遇到对方不在时

不管你是想打电话找对方,还是对方来电找的人刚好不在,小编都帮妳准备好应对的例句啰!快记起来,下次就能派上用场啦!

麻烦别人晚点回拨时:

Could you call back later?

Could you call back in a few minutes?

Could you call back in a little while?

想要留言/ 询问是否需要帮忙留言时:

Can I leave a message?

我可以留言吗?

Would you like to leave a message?

Can I take a message?

上面这两句都是「需要帮你留言吗?」的意思。

Could you give him/ her a message?

你可以帮我留言给他吗?

Could you tell him/ her that I called?

你可以帮我跟他说我来电过吗

听不清楚、对方太小声时

I’m afraid I can’t hear you.

不好意思,我听不太清楚。

I think we have a bad connection.

我觉得讯号有点差。

Sorry. I didn’t catch that.

不好意思,我没听到。

Could you speak up a little, please?

可以请你再大声一点吗?

麻烦对方再说一次时

Pardon me?

Could you repeat that, please?

Could you say it again, please?

【范例】

学完了这么多好用的句子,让我们来看看范例,相信下次讲电话时,你就能够实际应用啰!

A: Hello, it’s Shirley from the marketing department. How can I help you?

B: This is Adele speaking. May I speak to David, please?

A: Could you hold on, please? I’ll see if he’s in.

B : Thank you.

A: David is occupied now. Would you like to leave a message?

B: Sorry, I’m afraid I can’t hear you. Could you repeat that, please?

A: David is not here right now. Can I take a message?

B: Would you ask him to call me back?

A: Certainly.

B: Thank you.

A: 喂,我是行销组的雪莉,请问有什么事?

B: 我是爱黛儿,我想找大卫。

A: 你稍等一下,我帮你看看他在不在。

B: 好的,谢谢!

A: 大卫现在在忙,需要帮你留言吗?

B: 不好意思,我听不清楚,请你再说一次。

A: 大卫现在不在位置上,需要帮你留言吗?

B: 那请他回拨给我好了。

A: 好的。

B: 谢谢!

 

【打电话时最常用的句子】

Is Yang there? (最常用)

Is Yang around? (次常用)

Hello, May I speak to Yang please?

Hello, Can I talk to Yang please?

如果正是本人:

This is he. (男的)

This is she。(女的)

This is Kun-Lin ( 你的名字) speaking。

You are speaking to him. (her)

You are talking to him。

如果是别人:

Hold on. (最常见)

I’ll get him, Hold on please。

Hold on, let me see if he is here。

One moment please。

如果他正好不在:

No, He is out. (最常见)

No, He is not here. May I take a message?

No, He is not in。

No, He is not available。

No, He just went out, he will be back in 30 minutes。

如果他要找的人不在:

Do you know when he will be back?

Do you know where he is going?

Do you know where I can reach him?

Do you know his office number? (or work place number)

回答:

No, I am sorry, I don’t know! (50%)

I have no idea. (49%)

Yes, his number is 404-123-4567.

如果要留言:

May I leave a message?

回答:

Sure, go ahead。

Hold on, let me get a pencil and paper。

打错电话:

Is this Wachovia Bank?

回答:

No, I am afraid you have the wrong number。

What number did you dial?

What number are you calling?

结束对话:

Thank you, have a good day。

听不清楚时:

Pardon?

Excuse me?

I am sorry?

Say again?

Say what?

Come again?

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